Customer Ratings & Reviews

great helpers giid customer service thank you always use them

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

I haven't had to use the insurance yet but it's really nice to know it's there they say that it will cover anything that happens to the product replace it or original purchase price store credit

They truly help you with any questions or products that you are having problems with.

Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.

Warranty on controllers is a must! Dont worry about Stick Drift any more

It just as easy a swapping and exchanging if anything happens within the replacement policy it’s so convenient and everyone should always buy the warranty with anything they get electronically.

Normally don’t buy extended warranties. But PS5 controllers seem to have stick drift after only 6 months if use and PlayStation customer service is the absolute worst so not taking any second chances with this purchase. Although NOT cheap getting it for the peace of mind!!!

The Geek Squad support is nice to have. Fortunately I have not needed it recently, but a year ago my Oculus game quit working. Because I had the Geek Squad support I was able to receive a brand new unit for no additional cost.

I will say I've never used this before but I purchased this on a PS4 controller and one day one of the buttons had come off the PS4 controller and I took it into Best Buy they weren't able to do anything with it other than do a even exchange I was so excited so I decided to do The Geek Squad warranty once again

The agent was very helpful with my return and the purchase of my warranty

This is worth the money if your devices are highly used. I’m glad we purchased.

Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

You can't go wrong when purchasing the replacement plan from geek squad it saves me a ton of money I have a gamer household to maintain LOL

I love geek squad it puts my mind at ease when having any issues with my tech

Phenomenal. It is a great thing to have on all of your products.

Awesome performance no issues at all. I can hear steps better with these than I could with a headset! Game changing. Super convenient charging!

Warranty is worth it.always protect your tech. You never know what can happen

Nothing but good experiences here. Always straight to the point.

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time