Customer Ratings & Reviews

Easy product replacement when needed. Excellent service.

Good warranty never have a problem on a claim they always help you

Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

I get this warranty on all my controllers... if they do working and they usually do before the warranty expires just bring it back.. easy exchange

Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

Geek squad warranty is the greatest insurance you could pay for.

Geek squad warranty is the greatest insurance you could pay for.

Always provide quick and effective service, I have done many repair and replacement vendors but Geek Squad is miles above everyone.

Best warranty around. Selectively only buy from best buy for the great warrenty service

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

Controller broke and they replaced it for me with a brand new one no questions asked.

Buy a controller, add protection plan, wait almost 2 years, go get another controller for free. Rinse and repeat

I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

We always get protection in our electronics, so great

Some may question purchasing a warranty but to me when you make an investment in an item that is going to get plenty of use, an extended warranty is a small price to pay for peace of mind.

I place bestbuy warranty on everything that i buy from them. I have kids, thus things tend to get broken. Bestbuy's policy on returning broken or malfunctioning items is much better than any electronic store that i purchased things from.

Its great to have a plan never know when something will happen but when it does as long as your (covered) = geek squad protection plan its a breeze getting back in action

First time getting the warranty it was really easy to get and is really necessary.