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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6373 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,373 reviews
  • Rated 5 out of 5 stars

    Geek Squad warranty was well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome and helpful. They assist me everytime I go to their store! Really great people and fun to be around even at BestBuy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement protection plan is worth it! As soon as my joy cons start experiencing drift, I just go in and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I had was great and speedy the interaction was great and made me feel comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get GSP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans because something will always go wrong along the way. I like having the ease of mind knowing my valuable electronics are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. The color of it is really pretty. Havent had any problems with stick drift or bottons not working. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the service for controllers and if u play hard you know your controllers will have issues especially if you play any NHL games with it that game is hard on controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service That Keeps Me From Feeling Alone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not used the service yet, but it's comforting to know they have my back in case it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it even if you think you don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad i buy the extended warranties. It's way better than freaking with the manufacturer. Best buy geek squad and customer service make it so simple to exchange it repair the products without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't end up needing it, but it offers peace of mind with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent just keeping it short and yeah always get warranty on any item over 100 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go unprotected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying high end electronics always protect yourself from a faulty item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told to buy this with controller. Hope to never have to use it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best thing to invest into, my husband needed to replace his controller and we had zero Hassel in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent nice service, go to store and trade for another item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good in what they do . They replace my item with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys protection plans are always great. Theyre literally the only store i’ll ever buy them from just because of how easy they are to use and how much they cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always fix or replace your item when damaged.

    I would recommend this to a friend