Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6375 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,375 reviews
  • Rated 5 out of 5 stars

    Geek squad answered my questions accurately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened to my concern about product and help me fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great always go with geek squad if you have the extra cash it's worth it when you stuff start breaking down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for being there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A excellent choice to have someone on your side when ever you fall into a hole there gonna come and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid controller but lags now so not impressed good for a lil under a year then needs to be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased coverage for 2 PS5 controllers because they have issues over time. I was told I would just have to return them if they go bad and receive a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to get to protect your electronics......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have because things happen and well sometimes you need to replace things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need, but peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind. I was purchasing 4 xbox series x controllers for HTPC and now don't have to worry if one somehow gets destroyed as it'll get replaced easily. $20 to cover $240+ of equipment for 2 years is fine by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this geek squad protection this means I don’t have to buy a whole new controller i can just pay 20 dollars or get my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me learn how to use quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was helpful in helping me learn more about my device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest easy knowing that if anything happens, I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my device immediately!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!!! Spend all my money here when it comes to tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must buy for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, if you have any questions they will have an answer for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad assurance is an absolute comfort. It's worth every penny!

    I would recommend this to a friend