Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6418824
See Details

Customer reviews

Rating 4.8 out of 5 stars with 6375 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 6,375 reviews

  • Love how easy exchanges are

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make the exchangeing process really easy I was in and out within minutes

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Controller Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got a plan. Was worth every penny and I dont have to pay more than I would have without it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • NO HASSLE RETURNS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment Best Buy Warranties are the best. NO HASSLE RETURNS if an item is damage Best Buy will replace or refund gift card, so that you may purchase an new item. NO QUESTIONS ASKED.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good Insurance Policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance policy to have - things happen when you least expected it so it os one thing you dont have to worry about

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Been nice to have but not need…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great service to have to support things even though we haven’t had anything break that we needed them for!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know so mean products last a long time, but it doesn't hurt to have them covered.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad never lets you down.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of the Geek squad. I definitely recommend utilizing their protection plans.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for PS5 controllers. Also would use this protection for tvs and consoles.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Get Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out insurance on your devices. It’s worth it even if you don’t use it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Makes gaming longer better

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make my thumbs feel really good after a long day of gaming. It has 3 in a pack and i got them for 10.00. My wife uses them too and loces rhem.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Fun times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an insurance policy in case something goes wrong with the controller

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Easy warranty replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had warranty on I believe a controller for this service, perfect replace was easy to do.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it geek squad services it is easy to use and reasonably priced

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it for controllers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection on my PS5 controller. Always seem to get stick drift no matter what, nice to know I can get it replaced.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Very Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful when I contact them. I recommend using them when purchasing electronics.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and value for what it covers. Being able to replace/fix my item for two years is fantastic.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection cause you never know. Better than having to get a new one full price.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this protection plan all the time for the product

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Yeah

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Seamless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot stress how much this comes in handy. Super easy to exchange my broken item for a new one!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 94, Showing 1,861-1,880 of 6,375 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.