Customer Ratings & Reviews

Can really be worth the value is anything goes wrong. We have had several products that we were so glad that we had bought this warranty for. And the ease of exchange/refund if needed can’t be beat.

Haven’t had to use it which is a good sign. Nice to have as a backup options

Best value should get the inscurance will help out in the end

I appreciate the two-year warranty option. These headsets are expensive and can easily malfunction.

Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

Very handy in case the controller get damaged and the price on point

Would recommend getting with any item you buy. Works great.

I would gladly recommend geek squad as they are so amazing and very helpful.

Amazing headset, I love Best Buy, and geek squad great

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

Very easy return and exchange on a broken elite controller.

Great help when it comes to my husband who goes through controllers frequently

They took care of my replacement since my headset broke and were really chill.

Had to use this 1 time... Called in, explained the problem, was told to go pick up a new product... SUPER easy!!! Was even offered to buy another plan on the new product, which gave me another 2 years with no worries... AMAZING!!!

Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

Great response time and comfortable. Cool clicking noises.

Geek squad services are definitely worth it. Especially if something happens to your product they fix it no questions asked

I haven't had to use this, but I'm happy to know that I have it!