Customer Ratings & Reviews

This protection plan gives you ease and peace of mind

The agents are always helpful whenever I need them!

Will give you peace of mind if anything goes wrong it will be fixed at no extra coast

Always helped me with all my products and helperld with installations

We love Best Buys Geek Squad protection. It is the only protection plan that we ever buy after being screwed over on many others. Any time we make big electronic purchases we make sure to do so at Best Buy because the protection is hassle free.

always the best people around, if you want a quality warranty or thr job done, call geek Squad.

Always provide quick and effective service, I have done many repair and replacement vendors but Geek Squad is miles above everyone.

Great having an extended warranty you can depend on

Great having a extended warranty that you depend on

I always recommend the warranty on anything that has moving parts

I feel as if my controller is constantly being protected by the higher ups, because it has not even cracked once in the 700 times I’ve dropped it.

Good communication, always ready to solve your problem

We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

Its good to know i have assurance that if something goes wrong with the electronic equipment i am protected.

Best. Get it now. Great to have with everything. You need it!

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

After a year the controller stopped tracking, but, sadly, I really like the shock blue color.