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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6373 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 6,373 reviews
  • Rated 5 out of 5 stars

    Must have this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service a couple times in the past and helps to avoid headaches when something happens to a product you spent good money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung wireless headphones failed to fully charge on the right side headset. I was covered under my tech protection plan. I received an immediate relpacement with any additional charge the same day thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my controlled instantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best electronics warranty plans and easiest to use with the immediate replacement.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best decision ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox remote changed my life I had stayed in a room locked in my mental prison Once this green savior popped up. I became invincible. Foes feared me Gamers wanted to be me. I recommend it Yoshi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really good when it comes to gaming and outside use as well, in all honesty it might be my new favorite headset of the decade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Won't Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure hope I never have to use this, but it's good back up. Hopefully I'll never have to use it, but if I don't, I hope Best Buy doesn't screw me over and not replace my TV for me if it does go out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always help, they taken care of my Xbox controllers everytime there was a problem. Very friendly and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Matters To You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally feel the purchase of the 2-year protection would depend on the item you brought. If it is a phone or a TV then I would say buy a higher-year protection for high price items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 lasted me atleast 1 year so far not alot of controllers can especially with the gaming i be doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taken cary of customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service Good service Good service Good service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Protection and Support Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. A must have. Has saved me from having to re-purchase both large and small ticket items. They're always willing to help out with questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hopefully won't even need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have and thankful I had it. The geek squad service is amazing and I couldn't be happier with how they helped me through the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller far more responsive than the elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recon 70 ps4 xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but i always buy the guarantee just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and was cheaper than new. It also arrived fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for controllers can get new ones for 10$ basically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this derive plan, my kids remotes after a year start to lose connecton or the buttons stick and this makes it easy to replace with a hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very pleasant and helpful I love geek squad

    I would recommend this to a friend