Customer Ratings & Reviews

Always the best to protect even if you don't think it's worth the cost.. Just Do It!!

100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

Very great customer service i like it alot very cool

I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!

Worth it. Better deal than most I say. And I’ll say.

Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

If able always go with their protection warranty! Especially with controllers and electronics. Never had an issue, and they stand behind their products.

I love this controller! It fits very comfortable in my hands

This is the best set ever. I stead of a blender and having extra the cup makes portion control so easy. No blender in the fridge to use the rest. The ninja cups make perfect size in a minute. Only have to wash the cup. It takes a minute to chop juat about anything. And put away use it everyday. Great for smoothies and chopping

I the geek squad coverage is definitely worth it never an issue with returns or exchanges

It’s great to know if and when something happens to my controller it’s completely covered! And I like that they promote this option in store!

At the moment I'm grateful for not having to use it but glad that I have it in any case

Best thing I ever purchased! Controller broke, and I brought it back no questions asked and picked up a brand new replacement.

Product replacement plan has always been worth it for me, worst case I never have to use it but best case if something happens ive alwaya gotten a replacement product without any hassle.

I love TurtleBeach headset. I love the bluetooth functionality. I love it when I can play my games and listen to my music on my phone in the background. However, with Turtlebeach headsets, the casket always breaks. Every pair I get, they eventually break. They need to change the material. Always get a warranty with TurtleBeach, because within a year, that head casket is gonna snap.

Great controller, Haven’t had an issue with it yet but glad to know once I do, i’ll have the choice to get it returned for a newer one.