Customer Ratings & Reviews

Excellent warranty for my ps5 controller that would help me in case of any drift

This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

Good work good experience when it comes to the geek squad would go to them any time

It's very very very very very very very very good.

I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.

Great protection very much needed time after time.

I add The Geek Squad protection plan everytime I buy a new headset for my son. This plan really is a grest deal. You have 2 years to use the plan to replace the item that is protected for equal or lesser value.

Normally don’t buy extended warranties. But PS5 controllers seem to have stick drift after only 6 months if use and PlayStation customer service is the absolute worst so not taking any second chances with this purchase. Although NOT cheap getting it for the peace of mind!!!

Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

Service was great and easy to work with at Best Buy

It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

this is very helpful. Especially for gamers out there who get stuck drift really fast.

I would always recommend purchasing warranty for every item you purchase

The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

Worth every penny to get the extra protection on your purchase. No questions asked just return it back to the store.

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

The have great costumer service , very helpful l I recommend them