Customer Ratings & Reviews

I buy the guarantee to be sure that they will respond to me with the quality and I will have the peace of mind that if something is damaged without problems they will give me a solution, I am highly recommended to acquire them, I have a very good reference that it is the best thing to do when acquiring products here

Got the 2 year warranty, Sony needs to fix the stock drift and they make it difficult even inside your warranty to fix it, Best Buy makes it easy so that’s nice.

Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

The agents were able to help me check what the issue was with my device and gave me many option to choose from!

This warranty is great for any electronic product. With this replacement warranty, most claims won’t require you to purchase a new device/product. You’ll only be subject to buying a warranty which comes in handy for things that wear down fairly quickly over time (like gaming controllers).

I am new to the protection plan. But so far, the protection plan is great. A friend of mine recommended me to get it and he said he was able to trade his old one in for a brand new one!

It’s nice to have some assurance place on an expensive device just incase things go wrong

Great Service to have just in case!! Give you some comfort knowing someone can help right away!

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

When you purchase any electronics, I highly recommend you buy the insurance. I’ve done it for years. They always take care of my products. You never know when you need it.

Always get this if you can. Especially on handheld devices. Worth every penny!

The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

I will say I've never used this before but I purchased this on a PS4 controller and one day one of the buttons had come off the PS4 controller and I took it into Best Buy they weren't able to do anything with it other than do a even exchange I was so excited so I decided to do The Geek Squad warranty once again

I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

Always really good to know you have a back up plan in case something expensive is broken

I always purchase the 2year Accidental Geek Squad Replacement package. It comes in handy when you run into problems that you aren’t able to work through. Or when you purchase a expensive product just for it not to work. The Accidental Geek Squad Replacement agreement is a great deal and a life saver.

Definitely protect your stuff people. Technology is finicky and likes to break down for no reason.

Always buy the coverage, I have 4 kids and believe me something always breaks. Warranty has me cover and don't have to think of buying a new item.

Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.