Customer Ratings & Reviews

They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

We are loving this product good to have and my child is loving it

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

Always good to get the warranty on your products you never know what mistakes the manufacturer can make

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Awesome purchase recommended to everybody that I know

Will give you peace of mind if anything goes wrong it will be fixed at no extra coast

Yes if you getting some very expensive pls get it. You thank yourself later

The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

I love purchasing the geek squad protection. It makes it so easy to replace in case something happens. Also to get your products repaired. Excellent service

Always buy the qeek squad insurance thats all i can say. Best insurance deal you can get for electronics. Quick easy and painless. Love geek squad for that!

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

Call them when I need someone to help me. Also they are very patient.

I appreciate the two-year warranty option. These headsets are expensive and can easily malfunction.

Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

Protections plans are “just-in-case” plans. You never know if something were to go wrong! Being ahead of the game and getting this plan is a life saver! Quick and easy in-store exchange for same item or store credit, hassle free! Definitely recommend to everyone

If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

Cant go wrong with being covered incase of accidents