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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6488 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,488 reviews
  • Rated 5 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced but worth the money Had to use the protection plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad fixed my computer !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agents are patient and they work with you on whatever issues you are having will always recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage and easy to redeem, better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is alway fast, efficient, and friendly. Makes me want to come back agian for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are the best. They have not failed me yet. They are very knowledgeable of the products and they have great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan always comes in handy as some of the Sony items have been messing up lately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have, reps are always polite and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad since I can rely and have been for over 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't take the chance of finding out you purchased a lemon. Puts the mind at ease knowing I have 2 years to use them to their full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item, geek squad protection could save you a lot of cash. My son's over the ear gaming head set stopped working in one ear, we received a better model at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is the best your gonna find they don’t hesitate to exchange the product if you buy the warranty they don’t even ask what happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Replacement plan is 90% of the reason I shop at Best Buy. I’ve used it many times to get my money back for broken or worn out electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for the kitchen, easy to use and clean, at an excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad Service just incase I needed it but so far I haven't had to use it. I think it is a awesome service to have, I know someone that has used it personally and they love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not need to use it yet but it’s a good price for a couple years worth of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always have great service and always help others in need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free state of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always recommended this for anyone that has kids, visitors or visitors with kids because accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great buy on all electronics purchases would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach head sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! I can hear really well specially COD .

    I would recommend this to a friend