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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6488 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 6,488 reviews
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very supportive group of people. very hardworking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont forget to get the "peace of mind" of this service. Gotta have the replacement warranty from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental replacement for 2 years. Another member benefit at bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in person warranty service is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend a Best Buy geek squad warranty. One of the best warranties you can get out of all the retail stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage especially for parents who have toddlers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These extended warranties on xbox controllers are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem at Best Buy when I want to utilize the replacement plan. I am just told to get my replacement and they take care of it at the service desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Was able to get my headset replaced with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental plan is fantastic cause if item breaks or stops working for any reason they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love You GeekSquad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty & Insurance. Without It, You Will Pay FULL Price Everytime A Hard Malfunctions, It Breaks, CD Won’t Work And All. #geeksquad Is The Freaking Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped my mom replace her broken laptop 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a no brainer for me. My son is always breaking his controller through constant use and for the price and time frame for replacement, I know it will more than pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very helpful technicians if you need the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, quick replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan, easy replacement. Just walking in show that you purchase the replacement plan then walk out with the new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase with any electronics that you plan on keeping for over a year. Extend that piece of mind especially on ps5 controllers or any tv Sony decides to put out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it most things I buy but also I can just walk in to get things fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no compliance with the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous experience with The geek squad has always been pleasant so I'm going to hope for the same. Peace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to purchase the Insurance policy, I have never been denied any replacements for the faulty article I have bought. Geek Squad Replacement is a Safety Net. GET IT!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy trade in store

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; best product for its intended use. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case anything happened to my ps5 controller. But I'm certain that it will come in most handy

    I would recommend this to a friend