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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6488 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 6,488 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always smart to get a warranty on any electronic or appliance because it’s a pain to replace something out of pocket I highly recommend Geek Squad they’re awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace everytime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squads Replacement policy is top tier and will never fail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty on the items you think are valuable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the geek squad warranty on just about every electronics item that I own from Best Buy. It has saved my pocket book more times than I have paid for the warranties.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good start, problems after a couple months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good initially, nothing top quality but adequate for awhile to get the job done. Unfortunately the usb cable has been shorting out on me lately and losing power to the controller.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the extra money.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for certain items such as controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services with geak squad team, I’ve never had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental protection plan has came in handy quite a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like knowing i have a great protection plan for all my devices and bestbuy definitely has one of the best plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had headsets that I didn’t get the warranty and it came back to bite me. With the warranty, if there are any defects Best Buy makes it easy to replace it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rocks. We appreciate the employees service and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, it fit perfect in my set up and would 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i buy i have to put warranty on it because you just never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement services are efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable technology services, and excellent customer service reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage and would recommend on anything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection service as they always come in handy for replacement items, fixing things etc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy. Regardless of what the item is, especially electronics, I always make sure to buy the accidental protection plan. Comes in handy and very easy to get fixes or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me replace my controller quickly

    I would recommend this to a friend