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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6492 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 6,492 reviews
  • Rated 5 out of 5 stars

    The warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe warranty is a no ask question warranty the customer service reps are efficient and get you a new product immediately it’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy a product without heaven Geek Squad They handle anything if something should go wrong and if it can't be fixed they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this in case my controller gets right stick drift. recommend for anyone who plays good amount of time as it’ll be a low price to replace a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Warranty add piece of mi d and makes repairs easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicee quality Nice quality Good item Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is good for your appliances and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used this in January for a replacement of a gaming headset. Well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the protection plan is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Geeky!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a love that Geek Squad protection. I rarely have any problems with Best Buy purchases, but if I do the Geeks are always there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Geek Squad and used it for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been getting protection on xbox one controllers and headsets. Found well worth it. No question aked when return for replacements and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must. The accidental replacement is a no hassle for my purchases if I ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always knows what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the help I get from them! They always know what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to keep devices insured incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable!!! Saved me a lot of money. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loveee Geek squad They Aree The Best in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the plan. Never buy something over $40 and not get the plan. It comes so clutch and rids you of any anxiety when it comes to taking care of your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not get the protection on high priced items. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Kontrolfreek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thumbsticks for my PS5 controller and it was the first time using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly haven't really had a chance to use it, but I am sure they are great

    I would recommend this to a friend