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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6492 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 6,492 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The whole process was simple and to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed for a 7 year old that breaks everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy return and swap policy. No issues when reporting flaws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it went perfect to get the product working it was quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know we have insurance on our items Love to know I can replace my items without having to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for any of your tech needs definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the 2 year plan on almost anything of real value at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Product breaks and I got same day replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Product breaks and I got same day replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same day replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Product breaks and I got same day replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I totally recommend this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend this if you’re purchasing any new electronics. They are so professional and no question needed to get the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must anytime u purchase something. Our washer went out after the big Texas freeze. No problem repair man came out and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection policies are great at Best Buy. I’ve been buying and using them for well over a decade. Awesome support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always great and easy to deal with if anything happens to product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000% worth the money on any product in case of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have specially when children owns and uses it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it in case you need it!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to protect whats worth protecting. Or dont and just re buy it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but Best Buy always stands behind there products, always get the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty in the business No questions asked exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy this product Best Buy backs up all their stuff with his replacement plans and it is never a hassle using it highly recommended

    I would recommend this to a friend