Customer Ratings & Reviews

The guy behind the counter explained the product perfectly

An excellent product in all respects. Every word beyond is unnecessary. I like to buy all my products at Set Bay.

Returns are simple and this has saved me a ton of money

Always good to have. My original controller came with a defect so didn’t want to take a chance with this one

Geek squad is an amazing addition to any purchase. They’re very friendly and not legible

Small Kids, Husband, unruly god children? Add protection to everything you purchase! Life and pocket saver!

Get this for everything. It doesn't try to fix the item just replace which is usually better. Highly recommend.

Great to have, even though I did not use it because my son decided to just purchase a new item

Very polite employees, know how to do their job and fast

Haven’t had the need to use this service. But I’m hoping I won’t have any issues when It’s in need

Always purchase extended warranty for controllers and headsets as most controllers and headsets won't last 2 years hard use.

Very trust worth company to have. I had a two year plan for one of my headset and they were able to replace it within a week.

2-Year Accidental Geek Squad Replacement useful to have

Geek squad is the insurance/assurance you need to stay on top of the game !!

Need product warranty in case something happen or malfunctions. I'm rest assured.

They make exchanging and protecting your products so easy and fast!! Must get!!

You will not be disappointed! Will buy again in the future

what can you say, if you have kids or pets make sure you have insurance and geek squad will have your back 100%

Great product it came in handy didn’t have to buy item again since it was protected

Always get the extended warranty. Best Buy is really good about exchanging the product if something happens.