Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6494 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 6,494 reviews
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is extremely knowledgeable in all products. Ask them any question and they should have an answer for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a amazing job fixing or replacing your products always get 2 years minimum on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can count on dedicated and warranted services by the Geek Squad with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was the perfect gift for my grandma she like it a lot loks very clean and fine she love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GamerMom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to protect my child's purchase. It's a must have just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance that pays for itself if there is ever an issue. I wouldn’t buy anything over 200 with out insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance that pays for itself if there is ever an issue. I wouldn’t buy anything over 200 with out insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I am incredibly happy that my PS5 is covered by this service. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With out them maybe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these with anything over a certain amount. The only part I don't like about them is when you take them to the store if something goes wrong which is seldom but they tell you, you must send whatever away to have it fixed. Then you are without the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extra protection on my purchase. The factory warranty dont cover everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp for the win

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product with out the GSP if it is available!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for me, I was able to have a faulty game controller replaced almost a year after I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always highly recommended when buy products from Best Buy never a hassle or haggle to exchange or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the product holds up where I won’t need the Geek Squad but incase I do I will have a great back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with a great warranty and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Service in the game!! I highly recommend getting Geek Squad Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always fix or replace your item with no questions asked. Best Buy is a good company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably won’t need!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope not to need but my son is very rough on gaming headsets. So I figured a extended warranty was a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a MUST-HAVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in with a broken headset, left with a brand new replacement, worth every penny!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Headset

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool headset, sometimes there’s connections issues when you first turn it on and try and use it but overall one of the better headsets i’ve owned.

    I would recommend this to a friend