Customer Ratings & Reviews

A must have when thinking of protecting your purchasing. I've never had a problem with it always taken care of very well no headaches. Definitely pay the extra amount to have peace of mind.

You must need a coverage for you new items work Great and no cuestion asked wen you need tge protection

These guys are very helpful anytime we have a tech issue we just give them a call or take what we are having issues with to them and they fix it

I don't like how if I pay for yearly it will automtically remove any geek squad protection for the products I had before that and mainly only keep geeksquad protection. Had to manually get this fixed. Also the pc builders don't do the entire job you request. They miss a few wires. I would only recommend for purely renewing items.

My controller was starting to have stick drift only after a few months of using it. I was able to go to the store and exchange the controller for a brand new one. Young lady at the registers was kind and explained the whole process for us!

Made my return so easy! Helped immediately when I walked over. I was in and out very quickly!

I broke my controller and had the warranty for it all I had to do was take in the control(without the box) and they gave me and new one simple and asked if I’d like to put another warranty

Love the geek squad! It makes everything easy to fix or replace no need to worry

I don’t remember what this is for but BUY IT!!!!!!

Peace of mind if something goes wrong with our controller was easy to purchase and attached to phone number and account so no keeping the receipt

These warranties have saved me more times than I can count.

whenever I purchase anthing from Best Buy, especially products like coffee makers and computes , I always get their Geek Squad protection planinsurance. I don't leave home without it!

Easy return, easy replacement. Geek squad warranty is the way to go, especially for the elite controllers that have weak warranty's at purchase.

Really good controller, very nice paddle placement and you can change between 3 paddle setups that will also change the color of your Xbox button. Also the rubber grips help those with sweaty palms and trigger stops are really helpful for fps gaming, and on top of that you are given extra analog sticks that are also longer which help with precision aiming very good controller have had mine for a little over a year no problems.

My agents were able to provide the right help for me and were very friendly and on top of that, it was Black Friday, with them remaining with great attitude and composure. I was able to take this product home and enjoyed with all of my friends playing the ps5 that night at a party.

Best Buy offers the best warranties especially on smaller Electronics because they just replace them if there are any problems Within the time frame of the warranty itself so I only feel secure if I purchase warranties with products that might have problems down the line and always make sure to do so if they are pricey meaning more than $100 so I avoid having to pay full price to replace the item myself and only have to repurchase the warranty if I have problems so that's why I buy all of my electronics through Best Buy when possible as their warranties are unrivaled in my honest opinion.

Guys order my new set and got it next day. No fuss no headache

Geek squad is always transparent about what the policies cover and tend to always follow through with their replacement and accidental damage plans.

I always get geek squad protection Its always easy to come and have your deviced fixed or just straight up replaced, they also give you the option to but the protection again insuring your device for life basically

This is the best hassle free warranty. I’ve used it twice for my Xbox controller. Then recently when my husband needed a ps5 controller we ultimately decided to go to Best Buy because of THIS warranty. It was the deciding factor.