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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6494 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 6,494 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do yourself a favor and purchase the plan. It’ll save you a lot of headaches and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my headset no questions asked, this is why I always buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is good to have it ,you never know what can happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always keep your devices protected I hope I’m not have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended on more expensive/complex stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like insurance, definitely a nice to have. You hope you never need it, but if you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wounderul Assistance product coverage is great I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect ya tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure to back my products up and it’s even easier as a total tech rewards member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your protection plans they are well worth for any emergency on your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for things like headsets/controllers. They never last through the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan and nice replacement because it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I have warranty on my items, they always fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens to your item the would replace for a new one without questioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for anything that you might think you need it for. Usually it’s a good option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet for this item. I always put the extra protection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan well worth wait to be shipped if it’s not available @ store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite Series 2 controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the return protection for my series 2 elite. When you bring the controller in for return it is super simple however this service is deemed fulfilled and if you would like protection on your new controller you must repurchase the protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and understand and it wasn't forced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection great anytime I needed use it. Easy and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every electronic we buy, we get geek squad as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase, covered my problem no question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered my purchase no problem, no questions asked.

    I would recommend this to a friend