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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6494 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 6,494 reviews
  • Rated 5 out of 5 stars

    Easy returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems returning things that have failed. Either get store credit or exchange easily in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always. Always. Always. Buy the geek squad protection. I can't stress this enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers replacement with no questions asked. 100% recommended for any expensive purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was broken, and with this warranty. I recieved a my new item. Warranty varies with products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the best protection plan possible . I know if anything happens it will be fixed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact very fast I had a problem with my new controller and change it asap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they have warranty we need these due to the controllers alwaya breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they have warranty we need these due to the controllers alwaya breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and easy service while using geek squad. Haven’t had one issue with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would recommend to everyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this service for new xbox controller. Boyfriend is an avid player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always is better to have a backup with an extra warranty plan, Geek squad always works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this because you never know when you item will need it. I never buy anything without it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the return with the help of this, worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart purchase. Device will get a lot of wear and use. Would not like to replace out of my own pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked replaced immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic it’s a must buy for such a device that receives such harsh use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation service was well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to access and set up. It is nice to know it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection to have for any product someone has that might get damage

    I would recommend this to a friend