Customer Ratings & Reviews

I purchased this warranty for my new controller after I used the warranty to replace my old controller

So far with best buy geek squad service I'm 100 percent happy and satisfied

Great service and customer care and support with problems with any products i may come across......

Super Good Coverage for your Appliances A Very Good Option

Best Buy will take care of you if you have a problem. Don’t think about the extra cost now, think of the replacement cost later!!!

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

Gotta have geek squad protection on my kids electronics to keep them going in case they break.

This is a king of things that must have, I would say mandatory when talking about Game Controller.

I enjoy peace of mind knowing that I´m covered if the unexpected happens.

Highly recommend this service to anyone that gets game console items that can go bad quickly like controllers or you may even get a new controller that isn't working properly and geek squad will replace it no questions asked

Wonderful service and deal for what you pay for. It is easy to use.

Best Buy has the most amazing protection plans. They are so helpful in communication so customer worthy when it comes to tending to us just an amazing job they do.

Worth it 100%. Ive never used anything more than the protection plan for controllers. As a parent of sub 10 little boys, its been esential.

We got a warranty because our last two controllers, our children played with and they didnt last too long.

Great product. The customer service always nice and ready to help

Great device coverage for the value and now I don’t have to worry about replacing (another) expensive headset!

It’s a MUST HAVE if you don’t have geek squad protection on your devices then you know what they say, buy it nice or buy it twice, just one purchase of the squad protection and you will never have to buy it twice again.

The absolute best thing to get if you have pets or kids

Geek squad for the most part are very hopeful and it’s quick sometimes. If you have an appointment it’ll be faster. The wait time does take a while which sucks