Customer Ratings & Reviews

Excellent customer services and on time response for the ticket.

Always do a great job don't know what I would do if this wasn't available.

I love the geek squad protection!! How could you not!? Yeah it's a little pricey on some items because the more your item cost most likely the more that warranty will cost but to have that piece of mind and know that within a few years if your product messes up and or your kid gets ahold of it and snaps if in half then just take it in and claim your warranty and get your new product!!! Luckily I haven't had anything like that happen with the kids but my old headset was giving me issues so I claimed the warranty on it and got something else after having it for about a year and a half they where polite and the transaction to get something else was smooth as butter.

I love going to Best Buy to buy stuff I need for my gaming pc

If you don’t have geek protection, you are missing out you need to have it best thing to have

Overall best warranty ive ever had highly recommended

I had insurance on my headset and they help me pretty quickly no problems very nice people

Have always bought the protection plan and will continue no hassles

Never a bad idea to have extra protection on your purchase. Hate to have to buy the same item twice.

Very good headphones very clear sound and fast charging

Geek squad in one of the best for gaming. There controller feels rlly help my aim and game play so I definitely recommend these idea and I also love there things they make

the protection is a must to have the assurance in case anything goes wrong

Best Replacement service ever. you definitely gonna get your moneys worth.

Service was quick and efficient. Everything went great.

Amazing! Great help overall, satisfied everytime I go

Yes it is. If you got an electronic like a gaming controller that you know might break, you can return it and get a new one.

They are very helpful to our questions and concerns. They don’t rush you off. They seem to understand our concerns and fully explain for understanding.

I had a geek squad warranty for my PS5 remote. The remote went bad, brought it into the store and they replaced it right on the spot. The rep that helped me was knowledgeable, easy to talk to and a pleasure to deal with.

As long as they have your item in stock and you have the replacement plan and they follow through with their side of the agreement and replace it with no trouble then it’s amazing. Just got to watch out for the technical “fine print” then replace your item or get it fixed and make sure to get new coverage on your new item they just replaced and that coverage will keep you safe from being robbed

Bought a pair of astro A50s those i would never reccomend to anybody at all their firmware is absolute trash and doesnt download and then you are stuck with a $450 garbage. With that being said i also purchased the 2 year geek squad warranty and am very pleased with that and the services provided with that! I will never purchase another electronic device from anywhwre else!