Customer Ratings & Reviews

I wont buy a product without it. A lot of the time you can get a replacement same day and in store.

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

Excellent attention fast service, check the item, and express replacement.

I want to express my gratitude to the Geek Squad team at Best Buy for their exceptional service. From the moment I walked in, their professionalism and expertise were evident. They took the time to thoroughly assess and communicate the repair process, providing transparency and answering my questions

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

Love this controller ! Super reliable and customizable.

I love shoppping with you guys thank you so much can’t wait to get my next orser

Handled everything appropriately and conveniently.

Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!

I can rest assure that my electronics from Best Buy will be covered by the Geek squad protection and services plan. I am a bargain shopper at heart, and Best Buy has a great price point and offer the security i need for my family's growing electronic needs. In-store or service calls, Geek squad got you covered!

Good to have for issues my future IT tech wife can't fix for me yet

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

Awesome insurance super awesome store I love best buy

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

This good service for low price!!!!! I use this series for Protection Elite 2

I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

Pricing is affordable easy and hassle free return would recommend

Great protection service for protection. Highly recoodmend for almost any product!