Customer Ratings & Reviews

Very helpful. Able to change out contoller when too much wear and tear for new

Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

You are out of your mind if you dont pay for the service. Granted, there are some items that i feel its not really beneficial for but the geek squad service has saved me so much money in replacement costs that i cannot help but to encourage the small up front fee

Worth the money if you don’t want to run out buying more controllers full price!!

Geek squad has always been a good option. Have never had any issues with their services.

Very good service. Efficient and effective. Excellent.

I think it’s wonderful how it blocks out all of the background noise

Always get coverage but watch out for the technicality’s because they will deny you if “break the rules” and they also told me awhile back about a tv my son damaged that they would charge me if it was damaged in a way that wasn’t approved for that coverage and would charge me a fee for looking at it.

I bought this for the color to switch colors . The controller feels good on the hands.

Very excellent. My printer was broken early this year and I went to Best Buy to get it fixed. But instead the gave me a brand new printer.

This warranty is great if you buy electronics, specially controllers.

Love that i can get my stuff completely replaced for a fair price.

I always buy this for peace of mind, and Best Buy has consistently honored replacements or repairs when I've needed them.

Warranty usually works well but havent had tonuse it yet to know for sure

Geek squad protection plan? Does it get any better!?

Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

Purchased with my PS5 controller. The controllers haven’t been as great with this system as previous PS systems and BB has decent warranties.

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

I never knew bestbuy warranties were much better than GameStop and other locations. I will be getting my accessories from here

I usually game a lot and it’s soo worth it getting warranty for gaming headphones because so many issues can happen within two years and it’s assuring to know I can get them replaced if any issues come.