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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6472 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,472 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an essential for any computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get my controllers from best buy and this color was very stunning. Get the geek squad protection always! They will replace your controller even if it's just for drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe yourselves alot of headaches in the future, buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad. Theyve always done a great job repairing or replacing anything under the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very helpful when I was having Issues with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for many items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figure this is a must for any item that has a high chance of issues due to frequent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud VR 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped with our broken Vr, Eva’s hassle free and fast! My son was static that he received a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad should be considered superheroes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about geese squad supporting protection is a simple factor of the simplicity behind going into any store having them pull up your account and they can assist you with whatever your needs are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly suggest getting this with any item over 100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always replaced any items of mine for 100% of the value at which I bought the item at amazing service love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Insurance for Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We knew we needed a warranty considering he broke his last headset putting it on his head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson’s Xbox controller Worth the money especially since it’s going to get a lot of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. would definitely go back to these guys in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend an backup then none! With protection or whatever u want to call it it better and indeed to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LV Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy comes through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice feature for the PlayStation controller. But unfortunately, Sony does not provide a fluid amount of this product. It’s very hard to get I’m glad Best Buy has it more often than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on just about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADSET INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must have accidents happen and Best Buy makes it a very easy process to get you a replacement!

    I would recommend this to a friend