Customer Ratings & Reviews

One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

These plans have always come in handy. Very well worth it for controllers that will eventually experience drift. Better than buying a whole new controller at exactly or more than the same price. You should know what you are purchasing before purchasing this plan because the durability of certain items may be very well.

My husband loves this and never is going to get a different warranty

So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!

Geek Squad protection is worth every dollar spent trust me

Excellent Service! Didnt Give Me No Headachs! Best customer service

This airfryer was on sale and i got it very quick through shipping, i love it so much. I use it so much its super easy to use and clean, definitely love it!

Protection is the best in the business basically anything that happens you get another controller. Button sticks stick drift broken button

The customer service team is very helpful and friendly

Whenever possible I purchase Geek Squad Replacement. In fact, I have had to use it a couple of time and Best Buy has been great in holding up their end of the deal. Highly recommend it.

This is amazing from Best Buy, especially for my PlayStation 5 controllers as they can start being defective after a few months from the stick drift!

So worth it! Wouldn’t add to every purchase but definitely worth it on items that get a lot of use or are larger cost. Going in and getting a replacement is super easy. Have used it several times on different products and has been east and hassle free each time. Everything is easy to keep track of in the app and they don’t require any paperwork.

The geek squad always comes through love my protection on it

2 Year Accidental Is honestly so amazing. This allows me to go anytime to the store and get something fixed if needed and you can also extend it to make it longer if needed.

Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

Great warranty, just walk-in and exchange for a new in stock items.

Best warranty around, they try to fix my watch it wasn't posible so rhey give me a new and all this in 5 days

I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

It gives me a lot of security when using my device and not being afraid of breaking it down or anything because I know that I will be able to repair it in an economical way.

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.