Customer Ratings & Reviews

Recommended for protection for damage to the items that are purchased

I'm a person that breaks things all the time and this has been my saver for everything.

I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

Had bought this for a set of headphones fir my son. Well almost a year in and they broke (accidentally), took to BB and they changed out no issues at all.

Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

Warrenty was not used but bettee safe than sorry .

Always get the protection plan. You can never be too careful

This insurance works well if you have any issues in your product, they replace quickly and you do not have to waste your time because they respond fast .

Product replacement plan has always been worth it for me, worst case I never have to use it but best case if something happens ive alwaya gotten a replacement product without any hassle.

10/10 lasted me atleast 1 year so far not alot of controllers can especially with the gaming i be doing

I love TurtleBeach headset. I love the bluetooth functionality. I love it when I can play my games and listen to my music on my phone in the background. However, with Turtlebeach headsets, the casket always breaks. Every pair I get, they eventually break. They need to change the material. Always get a warranty with TurtleBeach, because within a year, that head casket is gonna snap.

The best electronics warranty plans and easiest to use with the immediate replacement.

it's great im a clumsy person so this is perfect for all the clumsy people and the people who have products with some type of errors

Its great to actually buy a warranty from Best Buy so if it quits working i can take it straight back to the store and they replace it or refund purchase instead of sending back to the company i'll always get the Best Buy warranty on any future big item purchases

The Geek Squad support is nice to have. Fortunately I have not needed it recently, but a year ago my Oculus game quit working. Because I had the Geek Squad support I was able to receive a brand new unit for no additional cost.

Great people love the warranty’s easy going best employees

Glad to know I can be stress free using my product just incase anything happens in my rowdy household lol

Highly recommend they have great customer service.