Customer Ratings & Reviews

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

I the geek squad coverage is definitely worth it never an issue with returns or exchanges

I buy the guarantee to be sure that they will respond to me with the quality and I will have the peace of mind that if something is damaged without problems they will give me a solution, I am highly recommended to acquire them, I have a very good reference that it is the best thing to do when acquiring products here

At the moment I'm grateful for not having to use it but glad that I have it in any case

Geek Squad is knowledgable and good at what they do. They will help with any problems that you may have.

Always very pleasant and helpful I love geek squad

Geek squad services are always top notch! Can’t go wrong!

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

Highly recommend using the insurance, especially for offestting the cost of stick drift on console controllers.

GeekSquad 2 Year Warranty is a must have when buying electronics. I get this with every purchase from Best Buy and I've never had any issues returning or repairing items.

I add The Geek Squad protection plan everytime I buy a new headset for my son. This plan really is a grest deal. You have 2 years to use the plan to replace the item that is protected for equal or lesser value.

Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

I always always always get the protection plan and feel confident purchasing refurbished items from best buy as well

Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

This warranty is great for any electronic product. With this replacement warranty, most claims won’t require you to purchase a new device/product. You’ll only be subject to buying a warranty which comes in handy for things that wear down fairly quickly over time (like gaming controllers).

I will say I've never used this before but I purchased this on a PS4 controller and one day one of the buttons had come off the PS4 controller and I took it into Best Buy they weren't able to do anything with it other than do a even exchange I was so excited so I decided to do The Geek Squad warranty once again

Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

I always purchase the 2year Accidental Geek Squad Replacement package. It comes in handy when you run into problems that you aren’t able to work through. Or when you purchase a expensive product just for it not to work. The Accidental Geek Squad Replacement agreement is a great deal and a life saver.

Quick, simple and offered a reasonable solution, actually made the process not aggravating