Customer Ratings & Reviews

Get insurance to have but next time try to get the theft and lose protection

I love this controller! It fits very comfortable in my hands

Extremely glad I got this for very expensive headphones that quit working over a year after purchase. Quick and easy process.

I purchased the protection plan for my headphones and ps5 in case of any accidents.

You must have to be on the safe side because you never know what’s going to happen

This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

I am new to the protection plan. But so far, the protection plan is great. A friend of mine recommended me to get it and he said he was able to trade his old one in for a brand new one!

Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

The agent was exceptionally nice and professionally responded to every question I had.

I always get my purchases insured with geek squad and it’s worth it every single time!!

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

Got the 2 year warranty, Sony needs to fix the stock drift and they make it difficult even inside your warranty to fix it, Best Buy makes it easy so that’s nice.

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

When you purchase any electronics, I highly recommend you buy the insurance. I’ve done it for years. They always take care of my products. You never know when you need it.

Never had a problem with Geek Squad, any issues i have ever had they took care of it

The service is always great and I believe it’s a must for gamers who use controllers frequently and don’t want to keep buying a new one at full price when something goes wrong

I purchased a Xbox controller and a warranty two years ago at a store that closed. Recently I needed to use the warranty, had no issue finding receipt and received a new controller!

I've yet to require any hands on services from Geek Squad, however, I have had to call upon their wisdom a plethora of times.. Whether I'm in store or just give em a call, the squad always makes sure to give me the correct and most up to date advice in a way that is easily understood.

Great service, reliable i am glad i bought their service