Customer Ratings & Reviews

I love the customer service with your company. Everyone is so helpful and finding what I need and looking for

This product i purchase is the of the most promising products that i have chosen the sound is incredible ! Price was right on the value well buy again.

Always great to have your mind at ease with the extended warranty

I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

If your looking to spend your gift cards on something, best buy has everything you need without even having to look elsewhere

It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

I have not had to use Geek Squad yet, but it is good to know that I have them available when needed.

I have used the Geek Squad many time for Turtle Beach headsets. Cheaper than buying another headset!!

I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

Worked good squeezable triggers gives you an edge in pvp and sound through headphones and mike are crystal clear another pvp advantage recommend to friends

Bought all my stuff online picked up at store easy in and out

Great customer service. Very helpful when I had to replace a PS5 controller

I use the 2 year coverage for my sons expensive Xbox controller. He gets the one that is well over $100, and he’s broke it twice playing Fortnight. Never had an issue using the warranty. I just swap it out and pay for a new warranty.

Kept me feeling secured about any possible damages to my property

This service is crucial to have as the Geek Squad has been an integral part of me moving and setting up the tech in my new house. When you want it done right with people who not only provide quality but they are thorough and answered all my questions.

The warranty program at Best Buy is Excellent. It is very reasonably priced using my Tech membership. We recently had to use a warranty and there was not problem at al get an item replaced. The Best Buy employee was very helpful and made the replacement process very easy.

Like it very nice and easy to use love all and every bit of it

I really really like Geek Squad never had in issue when any of my items need repairing.

Helped me out plenty of times when my controller gets stick drift . Love geek squad

Great for protecting my products when anything happens to them.