Customer Ratings & Reviews

Protections plans are “just-in-case” plans. You never know if something were to go wrong! Being ahead of the game and getting this plan is a life saver! Quick and easy in-store exchange for same item or store credit, hassle free! Definitely recommend to everyone

When you dont get it you need it. Always get it. What could it hurt. Other than your pockets in the long run, because you have 2 buy it again.

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

I’ve been shopping at Best Buy for years and I always recommend the warranty

Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

Geek squad helped my girlfriend and I set up our surround sound speakers and sound bar to our TV, thanks guys!

This is a great service because they would fix your stuff

This geek squad 2 year accidental replacement warranty plan is a blessing. I've noticed that all my video game console controllers end up drifting. With this replacement plan, I can be at ease and the price is really cheap when you divide it by the 2 years.

Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

Great deal for a replacement. Controllers are very expensive and would highly recommend this offer.

Need it on an expensive controller. You never know what will happen.

I use this every yr for my son's PS4 headset. He now has a headset for his PS5 and I got this for it. They either break on their own or he ends up breaking them somehow every yr and it never fails. So basically I buy a new headset for $20 ea yr that's worth $100.

They are always there to help and they give amazing quotes

Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.

If a protection plan is offered we buy it too. My daughter is rough on everything. Smh she can’t help it I guess.

I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

the squad repaired my laptop with no problem didn't have to buy a new one and didn't lose any of my data.

This is the only way to go on electronics these days. There are way too many things that go wrong and a 2 year warranty is essential to me. I like the fact that they keep it under your phone number when you buy it so if you lose the receipt they can still look it up.

This is the only way to go on electronics these days. There are way too many things that go wrong and a 2 year warranty is essential to me. I like the fact that they keep it under your phone number when you buy it so if you lose the receipt they can still look it up.

Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.