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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6486 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 6,486 reviews
  • Rated 5 out of 5 stars

    Assured comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know i have assurance that if something goes wrong with the electronic equipment i am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always provide quick and effective service, I have done many repair and replacement vendors but Geek Squad is miles above everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is geek squad protection worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES. This service is amazing, no questions asked they will replace your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can really be worth the value is anything goes wrong. We have had several products that we were so glad that we had bought this warranty for. And the ease of exchange/refund if needed can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty that you could trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY for Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra warranty on high ticket prices. You never know when you might need it. Some quality for items don't always hold up. Best Buy is great at making sure you get your replacement for your item or make sure they come out and fix it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase recommended to everybody that I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are helpful with providing services and opinions to make the best and correct purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent coverage, always friendly and you can use it with any of your computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the accidental replacement every time I purchase something from Best Buy. Sometimes I never have to use the protection plan, but there are times when I needed to use it. I feel good knowing my product is covered for 2 years with a free replacememt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should consider if you’re a clumsy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel as if my controller is constantly being protected by the higher ups, because it has not even cracked once in the 700 times I’ve dropped it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better way to protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen I buy all my electronics from Best Buy even my cell phone and I always get the protection plan Best Buy offers one of the best protection plans out there point-blank hassle-free no problems at all when it comes time to warranty something that's broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary if you are buying something that doesn’t tend to last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection when you buy any electronics. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeeeeeeepp get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it, you wont regret it. Save you some time and money if something were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always replaced my game controllers I love the warranty. A must buy!

    I would recommend this to a friend