Customer Ratings & Reviews

Havent had to use it yet but im glad i have it. So far GS hasnt let me down

Cant go wrong with being covered incase of accidents

I love buying the extended warranty for all my products. The Geek Squad service is very efficient!

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

Need the coverage to make sure your keep our replace your purchases.

For its price you get ALOT, functional buttons, mute buttons, remapping buttons and more!

Buy a controller, add protection plan, wait almost 2 years, go get another controller for free. Rinse and repeat

Had to use this 1 time... Called in, explained the problem, was told to go pick up a new product... SUPER easy!!! Was even offered to buy another plan on the new product, which gave me another 2 years with no worries... AMAZING!!!

It does what it says, the replacement cost seems a little too much for what it offers, apple care or Samsung care might be a better option.

Never have an issue whilst making a return with geek squad

Geek Squad service is much more economical than the annual support plan. It always includes a multi-year option which pays in the long run.

We love Best Buys Geek Squad protection. It is the only protection plan that we ever buy after being screwed over on many others. Any time we make big electronic purchases we make sure to do so at Best Buy because the protection is hassle free.

The best I can’t even express it better customer service is the best

Always there when I need to replace an item I always buy

Gives me safety i feel backed uses this service if one day my equipment break

Customer service, is very helpful patient with people and respectful!

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

Best warranty around. Selectively only buy from best buy for the great warrenty service