Customer Ratings & Reviews

Getting this service is a must and peace of mind!!

Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

They were able to identify an issue I was having with my phone for months in a matter of minutes!

Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

Although this service feels like more money, it also became an investment. After purchasing your item with the service you are then able to get it replaced if it breaks or just replace altogether within two years.

I highly suggest getting the added GSP especially now these guys and gals at Best Buy always have your back I been shopping here over 20 years for this reason only they respect and want to help the customer

got this just in case our gaming headphones ever broke, which they did and they were replaced no questions asked with a band new pair. would recommend on certain products

This controller is worth the buy also is pretty cool When it glows in the dark

Geek squad is always reliable and good. I always get this warranty and never have any issues

I always buy this for every single time only because it is hit and miss on my damaged items

I honestly recommend Geek Squad Protection on mostly everything. Specially things that will get daily use and/or could be worn and torn through regular use or suffer from any sort of power surges.

Hopefully I don't end up needing it, but it offers peace of mind with my purchase.

Good peace of mind. I was purchasing 4 xbox series x controllers for HTPC and now don't have to worry if one somehow gets destroyed as it'll get replaced easily. $20 to cover $240+ of equipment for 2 years is fine by me.

I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

I’ve run into some technical issues with headsets in the past and this is a lifesaver, I can not encourage people enough to get this.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.