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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6486 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,486 reviews
  • Rated 5 out of 5 stars

    its a must buy for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics, always get insurance on your devices. The peace of mind alone is worth it alone because you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go unprotected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying high end electronics always protect yourself from a faulty item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection service / installing equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service protection plan would recommend when ya spend more then $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get anything without a protection plan it is a must have for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance plan. Have had yet to use for the most recent products however, when used in the past very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy exchange with the protection plan. I will always get one for my controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but with the new purchase Of PlayStation remote this is great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told to buy this with controller. Hope to never have to use it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the protection! A week before the end of the protection my grandson’s headset decided to have mic malfunctions. Took them in, got a replacement pair no problem. I buy the protection plan on all gaming and electronic items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year replacement Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement warranty when I buy electronics. I have used two warranties for products that broke in the two years. Best Buy always honored the warranty and replaced the items. This is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep on rocking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have to use geek squad for my repairs or returns, they are always so helpful and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    painless service. walk in, give them device, walk out with functional device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protection plan, what more can be said? Thanks for the protection I guess. hahaha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are more than worth it! Have saved my rear end more than once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this geek squad protection this means I don’t have to buy a whole new controller i can just pay 20 dollars or get my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have peace of mind for my expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing this comes in place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this because this time that I broke something I can't return it or it can't But oh no it's a good thing to have because when you break you you could return and get new one or get an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection has been beneficial for me in more ways than I could imagine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Works like promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty worked like promised. They offer me to get my money back or get a new controller

    I would recommend this to a friend