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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6486 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 6,486 reviews
  • Rated 5 out of 5 stars

    Worth it for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection on my PS5 controller. Always seem to get stick drift no matter what, nice to know I can get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to replace warrantied headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I had a headset service for this warranty, was very easy to get the replacement,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got a plan. Was worth every penny and I dont have to pay more than I would have without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm indifferent I've never done the protection plan and I've never needed to use it before but with how much vibration and feedback there are in the controller I figured it was worth getting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I’ll always shop at this place. You’ll all should also

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP is always worth it

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protextion on my products and it is always worth it. I am kind of a klutz so it helps me out a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to protect your item because you never know accidents do happen unexpectedly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I love the fact that it came with a charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has the best warranty service never have any issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good in what they do . They replace my item with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoghly recommend for any of your products. They offer great services no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, if you have any questions they will have an answer for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me learn how to use quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was helpful in helping me learn more about my device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best thing you will ever buy , true warranty with no question ask unless they got to fix it. but the great part its always in store no third party love this warranty only buy it at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted several TV's and did it quick and helped me while I could cook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have just i case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case specially when your spending money on electronics . Most of the time you don't need it but its good to have it just incase specially on more expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the geek squad warranty with every item i purchase. No fussing or hassle if my item doesn't work or breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s like life insurance for your electronics!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never invested in geek squad protection until I was advised that controllers were covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet this product but I have used geek squad in the past and I am confident that they will do an excellent job if the need of their services arise in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get with all my products when I buy from here it’s honestly the best thing you can do.

    I would recommend this to a friend