Customer Ratings & Reviews

Get connected to any geek squad member. They know any equipment to fix and handle .

Great service and value for what it covers. Being able to replace/fix my item for two years is fantastic.

Geek Squad assurance is an absolute comfort. It's worth every penny!

Always the best glad I have some insurance lol yeahh

the people are always willing to help always friendly and willing to help

I can rest easy knowing that if anything happens, I'm covered.

We bought 2 of these 2-year accident replacements for the controllers we bought for our grandkids. We haven’t had to use them, but feel good there are there when and if they need them.

No hassle on are return we brought it in said it stop working and exchange it with no problem So easy we purchase geek squad again

Whatever the issue, Best Buy has your back. Don’t be a dum dum. Get that extra protection! Life happens so be prepared.

definitely recommend getting protection plan, easy and fast new replacement's

Outstanding!!! Spend all my money here when it comes to tech.

Listened to my concern about product and help me fast.

The geek squad replacement is awesome I purchased some headphones for my son about six months before Christmas and they stop working so I returned the product and got something instead the process was extremely easy.

I love the that they always honor the replacement and never give any issues

I am a huge fan of the Geek squad. I definitely recommend utilizing their protection plans.

I cannot stress how much this comes in handy. Super easy to exchange my broken item for a new one!

Never had any problem replacing something under warranty very helpful and the team advices you if it benefits you.

Simple easy replace of a controller. Worth everytime you get stick drift

Very worth the price! Especially if you’re buying for your kids! Got my controller replaced with no issues.

I purchased this as an insurance policy in case something goes wrong with the controller