Customer Ratings & Reviews

Always very helpful when I contact them. I recommend using them when purchasing electronics.

Had warranty on I believe a controller for this service, perfect replace was easy to do.

The warranty is the best for when life happens or a new puppy eats your item!

Protection plans I feel are essential. That's why I just bought TotalTech to get up to two year free protection plans on everything I buy including gifts

Protection plan was the best I’ve ever purchased. Tv was installed professionally and help was available if I asked

Very easy replacement unlike other stores that tell u theyll repair and send it back to u in a couple days to a week

Good idea to get to protect your electronics......

A must have for PS5 controllers. Also would use this protection for tvs and consoles.

Had to do a return its so easy everyone was very nice just found another one and went to the front that easy

I know so mean products last a long time, but it doesn't hurt to have them covered.

They make the exchangeing process really easy I was in and out within minutes

It’s great to have an extended warranty in case something happens, it’s a great protection to have

My brother used to work for them and he loved it. Great team

Whenever I have a need for the geek squad it really does come in handy! I did have them installed 2 TVs a few months ago.

I like geek squad services except having to wait until the second year to get help from the store i think if a person buys a warranty on a product from best buy it should start when at first with the two years from geek squad and not the first year with the manufacturer

I personally haven't NEEDED to use their service yet but im glad that there is an option to certify for such thing and for such a small price as well. The safety and health of any device in insured.

Geek squad replacement is great. Never have issues with them

I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.

The peace of mind for my purchase of a wireless PS5 controller is great!

Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.