Customer Ratings & Reviews

Since the hard drive was a gift, I also decided to purchase the 2-year Accidental Geek Squad Replacement plan since it was affordable! I like the option to purchase it or not.

It's always good to have insurance on the stuff you buy from Best Buy. Buy this product.

Cheap and cost efficient combo, good for resolving repairs and to have as an emergency keyboard and mouse

This is a great wireless keyboard that does come with a wireless mouse. so I did not need to use the geek squad service I purchased.

Definitely would recommend if you have expensive electronics that could need future repair

Must have but can be daunting sometimes. I still do recommend this if you shop from best buy often.

Must have but can be daunting sometimes. I still do recommend this if you shop from best buy often.

Got my item quick and in perfect condition, couldn't ask for much more

Always get this when purchasing anything from Best Buy. It’s worth it for those times you don’t think you’ll need it!

I'm losing faith in Greek squad, I'm not alone in this It's inconsistent, one day you get a guy who seems to know what he's talking about/doing, the next, a guy drops your pc right in front of you as if it were his first time moving one While telling you "uhhh i don't know how to answer that, how about you pay 100 dollars and we'll take it in for A WHOLE WEEK Just to tell you it seems fine I hate to say this but i WILL be speaking to the manager I really don't want to have to look for outside help with my PC

A must-have! I bought an expensive keyboard and it's good to know that there is a protective plan for it. Fantastic option!

These warrants do not always make sense for the price but on stuff like mice, keyboards, and other electronics that get a lot of use they can pay for themselves in time

Always suggest adding this! Great value of something goes wrong.

Always suggest adding this! Great value of something goes wrong.

Perfect for covering everything that might happen to my merchandise. Haven’t had chance to us it but I’m glad it’s there I have three kids that always mess with my things.

Geek Squad service is automatic on almost all of our electronics and appliance purchases. The people at Geek Squad are friendly and have helped me many times over the years.

The agents are very knowledgeable. The agents are friendly and helpful. I recommend Greek Squad. I have used it several times for home services and in store.

Your people are very very well done and very helpful I recommend you guys to do for every customer service

Great but useful recommendation to buy them good prices

Everytime I have contacted the Squad, all agents have been the most helpful and friendly representatives for your company. So glad I purchased this service.