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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6510 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 6,510 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind for Your Tech Investments

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement Plan from Best Buy offers excellent protection for your electronics. It covers accidental damage like drops and spills, providing a straightforward replacement process without much hassle. Customers have found it to be a lifesaver, offering peace of mind knowing their devices are protected against unforeseen accidents. The plan is effective from the date of purchase and runs concurrently with the manufacturer's warranty. If you're looking to safeguard your tech investments, this plan is a solid choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer issues and my gaming issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something is broken or not working to your standards Geek squad will def get you right with any item or you can receive store credit which is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get this for all my big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this protection plan for any Electronic purchase. Never know when you might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insurance is worth having, just in case you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick Service. It's a Great option in case you have a problem with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Total Peace of Mind Upgrade!"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 2-Year Accidental Geek Squad Replacement plan from Best Buy, and I couldn't be more satisfied. This service offers total peace of mind, and here's why it deserves a solid 5-star rating. First and foremost, the coverage is comprehensive. Knowing that my device is protected against accidental damage, drops, spills, and other unforeseen mishaps is incredibly reassuring. It's a game-changer, especially for valuable and frequently used gadgets. The ease of the replacement process is commendable. Best Buy's Geek Squad handles everything seamlessly. In the unfortunate event of accidental damage, a quick visit to the store or a call to Geek Squad initiates a hassle-free replacement procedure. This streamlined process ensures minimal downtime, keeping me connected and productive. The Geek Squad team is professional and knowledgeable. They genuinely care about resolving issues and ensuring customer satisfaction. Whenever I've had questions or concerns, the support provided has been prompt, helpful, and courteous. The 2-year duration of the plan adds substantial value. It goes beyond the standard warranty, offering an extended period of protection. This is particularly beneficial for devices that may experience wear and tear over time. The affordability of the plan is another highlight. Considering the potential costs of repairing or replacing a damaged device, the Geek Squad Replacement plan provides excellent value for the investment. It's a small price to pay for the security and peace of mind it offers. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone looking to safeguard their valuable electronics. With its comprehensive coverage, easy replacement process, expert support, extended duration, and affordability, it's a 5-star solution for total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Peace of Mind Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 2-Year Accidental Geek Squad Replacement plan from Best Buy, and I couldn't be more satisfied. This service offers total peace of mind, and here's why it deserves a solid 5-star rating. First and foremost, the coverage is comprehensive. Knowing that my device is protected against accidental damage, drops, spills, and other unforeseen mishaps is incredibly reassuring. It's a game-changer, especially for valuable and frequently used gadgets. The ease of the replacement process is commendable. Best Buy's Geek Squad handles everything seamlessly. In the unfortunate event of accidental damage, a quick visit to the store or a call to Geek Squad initiates a hassle-free replacement procedure. This streamlined process ensures minimal downtime, keeping me connected and productive. The Geek Squad team is professional and knowledgeable. They genuinely care about resolving issues and ensuring customer satisfaction. Whenever I've had questions or concerns, the support provided has been prompt, helpful, and courteous. The 2-year duration of the plan adds substantial value. It goes beyond the standard warranty, offering an extended period of protection. This is particularly beneficial for devices that may experience wear and tear over time. The affordability of the plan is another highlight. Considering the potential costs of repairing or replacing a damaged device, the Geek Squad Replacement plan provides excellent value for the investment. It's a small price to pay for the security and peace of mind it offers. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone looking to safeguard their valuable electronics. With its comprehensive coverage, easy replacement process, expert support, extended duration, and affordability, it's a 5-star solution for total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad warranty, it is great 100% recommend buying it for everything. Because if something breaks you don’t have to worry they will fix it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the price

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended if you’re buying products you use daily or buying devices like Nintendo switches for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t take the gamble, get the insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for products you want to keep alive. Don’t take the gamble and just insure the things you love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it under the right circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean you pay for what you get. Added protection for a high price item can be worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased the protection! It’s worth the extra cost It allowed me to replace my defunct robot vacuum

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My personal recommendation

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection it really helps when you need to get a replacement after you keyboard breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally always buy this Geek Squad insurance every time I make a big purchase. I've had to use it multiple times over the years and it has always been very easy to use to get a return or replacement. I just go to the store and they see if added on my purchase, and after a few minutes I leave with a replacement or refund. I think its worth the price for the ease of mind, and its definitely saved me money in the long run when things break. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty with no regrets. Was no issue to return for store credit 1.7 years after I purchased device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hightower

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard has great puncture would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. I highly recommend the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the accidental protection. it is a must for children. will not buy anything without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel confident with this service as I have four kids in the school this will save my money

    I would recommend this to a friend
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