Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6545 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 6,545 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    AWESOME SERVICE.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super convenient and awesome service. It really helped me with my aged case. So dope!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchase the plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase accidental Geek Squad replacement plans. While not having to use them is great. Sometimes you just have to. We have, and we were glad we purchased the plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it, but it does feel good to know that you have accidental damage protection, especially when buying electronics for your kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go GS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plan saved me yet again. I appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad my own review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i won’t need this anytime soon lol but I’ve used them before in the past and it’s great really no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys started chipping away and so I had to get a replacement keyboard after a couple month's of working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad protection on my devices for years. It has come in handy and they are always quick to respond to issues and fix the problem or replace as appropriate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job the delivery was on time they brought it in and did exactly as I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can replace your item or get a refund if it’s broke or worn down from use. The Replacement plan is 100% worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard & mouse combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband to use with his laptop and now I'm thinking of doing that too!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty Praise !

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service wouldn't buy a product without GSP, it's an absolute must !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love warranty's. Why i buy from Best buy. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must have

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting something new you wanna make sure it is covered by Geek Squad, they will fix or replace any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is awesome! Super comfortable on my fingers / arm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the hard drive was a gift, I also decided to purchase the 2-year Accidental Geek Squad Replacement plan since it was affordable! I like the option to purchase it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives you peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with this coverage. It comes with some great perks. The geek squad team is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to make sure if anything goes wrong. It could be fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort & Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to have it if needed rather need it and not have it. Worth the comfort alone in the event of; accidents happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid keyboard, but the mousepad is annoying to use sometimes and isn’t super smooth when scrolling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service amd not a hassle to use at all. Highly recommend.

    I would recommend this to a friend