Customer Ratings & Reviews

[Employee of bestbuy] Warranties are a must because you never know what could happen!

The agents who assisted me in checking out the options for my device, made it fast and easy to replace.

Quick response time with no problems noted. Would recommend using this service to all. Very happy with the item purchased.

The Geek Squad protection plan gives you a peace of mind, if anything were to happen I know they've got me covered!

I recently brought my remote to Geek Squad at Best Buy for warranty service, and the process was smooth and efficient. The staff was professional and knowledgeable, ensuring my issue was addressed promptly. I appreciate their excellent customer service and would confidently recommend their services to others.

[Employee of bestbuy] I get this on everything I would not ever buy anything with out this

I always buy the protection plan. It has saved me multiple times. Worth the extra cost. They are very easy going about helping when there is an issue.

Love this gaming keyboard!! An awesome gaming keyboard is your gateway to an immersive gaming experience like no other. It's more than just a tool; it's a weapon in the digital battlefield. With customizable RGB lighting, tactile mechanical switches, and dedicated macro keys, it's a symphony of precision and style. Every keystroke becomes a seamless extension of your intent, delivering lightning-fast responses and unparalleled control. Whether you're executing complex combos or embarking on epic quests, this keyboard is your trusted ally. It's not just a peripheral; it's the heart of your gaming rig, unlocking a world of possibilities and ensuring victory is always at your fingertips.

If something is broken or not working to your standards Geek squad will def get you right with any item or you can receive store credit which is amazing

Highly recommend using Geek Squad, I've used them for consoles, laptops and so many more products that I needed help with, they're usually extremely helpful and get you set up quickly.

Geek Squad has actually been the best value of any service I've ever used in the "warranty" category I guess. You can't beat the service offered or the ease in which it is to get a replacement. Headset cord shorting out? No worry Geek Squad got you! Controller going cattywampus? No worry Geek Squad got you!

Good to know if my keyboard ever breaks I can get a refund or replacement worry free

I love the geek squad warranty, it is great 100% recommend buying it for everything. Because if something breaks you don’t have to worry they will fix it.

[Employee of bestbuy] Love love love saves my life everyday I buy it on everything

Works great would recommend to anyone easy to use.

[Employee of bestbuy] Highly recommended if you’re buying products you use daily or buying devices like Nintendo switches for kids

It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

Came in clutch when my headset broke and now I dont need to pay for new ones.

Very useful and helpful I have siblings who break my things

[Employee of bestbuy] It is a good insurance plan for a person who does gaming in their free time. If anything goes wrong, I can just get a new one.