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Customer reviews

Rating 4.8 out of 5 stars with 6619 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 6,619 reviews
  • Rated 5 out of 5 stars

    Electronics do fail from time to time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection contract has always been honored at Best Buy for me. No questions asked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always protect!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your investments! Geek Squad is a must on all of my tech purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries keyboard and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both amazing keyboard and a mouse, steelseries is where its at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assess your lifestyle before declining.. trust me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't use the item that much, then yeah you can skip out on this. However, if you're like me and use (insert item here) nonstop? it's gonna wear down quick. Since their policy is very forgiving, you could essentially unbox the item you purchased as soon as you get it home, smash it with a hammer, pick up all the pieces, put it in the box, and take it back and get either store credit or do a one-for-one swap and go about your day. So next time they offer this to you, really assess how you're going to use and abuse the item before you tell them you don't want the replacement contract. it's saved me more money than it's cost me in every scenario

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent and precisely what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keyboard insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed yet protection yet, keyboard working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best company to fix and repair your items would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great value!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Matters!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on my products and Geek Squad always helps me when I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing money can buy! I would never leave without purchasing this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100/10 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad fixed my tv in under 30 minutes. everyone there is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, the only downside is that I have to drive an hour just to return something if it doesn’t work. Wish I could return it through shipping to save me the trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2-Year Accidental Geek Squad Protection...............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little over priced in my opinion but good for your products great help and replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duty. That is what the Geek Squad 2-year replacement is. Duty to making sure your product is protected. Duty to ensuring your peace of mind. Duty to helping you when you need it. Duty to service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and options having this plan. You would not regret any single penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my switch no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and the $100 annual fee is 100% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely wanna keep your purchase safe . Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard and mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this keyboard and mouse as it works flawlessly with the set up and the keyboard and mouse are both very high-quality. It’s better to mess with a lot of these devices these days as when I buy them on Amazon I often have to return them. I know that this purchase will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty on Major purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Squad Warranty on all my purchased appliances and electronics from Best Buy. I had several occasions that the warranty came in handy at a bad time; when one of my appliances broke down and model discontinued BB had a higher/better model I was able to choose from at not cost for replacement; when our 55" TV stopped working, BB was able to get that resolved with a replacement for a newer model, at no cost; a very highly rated Router purchased with the Geek warranty died on us at one month left on the warranty, BB replaced with a newer model because the old one was discontinued.

    I would recommend this to a friend