Customer Ratings & Reviews

Geek squad service/warranty is amazing. For year I’ve always declined any type of warranty coverage but in the last two year I’ve started to buy it for any purchase that is eligible. Any issue I’ve ever had has been met with a replacement with no hassle whatsoever. I’ll always purchase they’re protections moving forward. Great job Best Buy!! Thanks.

Works great boo questions asked returns. Even without the box

I’ll be honest, I didn’t think I’d ever be a fan of protection plans, but as an employee of Geek Squad I see so many people come through every day and they save so much money just because they spent a little extra for the protection plan. Now I get protection plans on almost everything I buy and it has greatly increased the lifespan of my products, as well as saved me from a couple financial disasters.

super easy to replace my mouse through this & i've done it for a set of headphones previously as well.

This has been worth the investment for my grandson.

Warranty for any hardware you would buy, definitely worth it If you're buying a big ticket item. Terms are super linient which I like.

Although it's usually the best advice to avoid product warranties, I've come to love Best Buy's Geek Squad service. I've easilly replaced several tech items that've malfunctioned soon after the manufacturers warranties have run out. Normally I'd be stuck with a broken and useless item, but instead I just walked into my local Best Buy, handed in the defective item and immediately received a brand new replacement. Quick and very easy.

I have geek squad on all my devices always comes in handy

We always buy the insurance, even though Geek Squad is in store, I've had the out to our home on many occasions and they are definitely worth the price!

Trust me when I say I sling controllers and headsets around on a daily basis. You need this

Can't go wrong with geek squad protection. You can return the product at any time in the two year window no questions asked for a full store credit refund. This protection plan is the primary reason I purchase electronics at Best buy. As long as they continue to offer it I will continue to add to the majority of my purchases.

The tech new what to do and was very knowledgeable with the technical aspect of it all. Because I'm clueless in that area. So glad for the squad. Y'all rock.

I usually avoid extended warranties; many companies use them as a way to further boost profits by charging more than they expect to pay out on average. But Best Buy has very good replacement policies and especially on some products which may have a higher risk of damage or are expensive to replace, I usually do get the warranty. I've made use of the warranty once or twice. Biggest problem with corded headsets in the past has been a wire coming loose somewhere in the cable; then it doesn't work right. If you are careful with them they last a long time, but accidents do happen. I went with the warranty.

The headset is a good brand but over time the mic doesn’t work and it ends up not being able to mute or anything be gentle with the Bluetooth connector because it may bend in half

Truly worth the extra cost! I previously bought a Microsoft Mouse/Keyboard combo (Wireless Desktop 850), and didn't purchase this extra protection. Within 6 mos., the keyboard letters began wearing away and the mouse began to malfunction due to a bad USB receiver. Too late to return, so I was faced with purchasing new equipment. Had I bought this warranty, I would have simply brought it back to Best Buy and received a replacement. I'll never make this mistake again.

I have this connected to all my devices this is a need

Don’t risk it. This has come very convenient. It has saved me some money

My favorite keyboard, bar none. I bought this one as a spare they seems to attract Mt Dew. ;-)

Always great to have extra warranty. Products will eventually wear down and you will need protection past the manufacturer warranty

I bought this because of the key feedback and the keys weren't extra loud. I have a baby and my OG keyboard was just too loud. The wireless functionality is great. The light features and different profile sets offer a great experience if you play multiple games. The build is solid and sleek. Overall a really good keyboard.