Customer Ratings & Reviews

For electronics, always always always always always get the warrantee

Amazing customer service John was really helpful with everything and the keyboard works great.

All my stuff lasts more that 2 years so, thank goodness I never had to use this lol

The replacement plan is a great thing to have. Especially when you want to save money.

I typically pass on the protection plans but when you’re buying things that take constant wear and tear it’s a must have. I also get it for my game controllers cause when something breaks I can just take it in and they just replace it no questions asked

Love this service knowing my electronics are protected is great peace of mind

The geek squad guarantee is very easy to use, as well as it helps a lot when you buy it for things of daily use, since being something you use regularly, they can break down and with this guarantee you have the same product insured for a smaller amount, which I think it's great because it's very easy to change it in the store.

Worth every penny to get the protection and peace of mind.

Haven’t had to use it yet so can’t say much but the price was worth it I guess

Geek squad protection is great for ease of mind. Better to have it and not need it than to not have it and need it!

Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

Love the geek squad warranty. If you use a mouse or headset daily they wear out usually in less then 24 months. If you have kids using any of your gear they will often break it in under 24 months. Have had to warranty replace hardware multiple times Just get the warranty on the new set.

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

Got the hekp I needed no problem. Theyre always very friendly.

All considered this keyboard and mouse lasted as long as expected, would definitely recommend the protection plan.

I recommend getting the protection plans with geek squad! Just uncase something goes wrong within the 2 year span. Highly recommended for gamers!

It's been flawless since the day it's been connected. My son's able to do everything he needs to... And then some

Great if you don't want to pay full price for replacement.

I know some people feel differently about insurance type programs for items and there are definitely ones out there that I avoid like the plague, but Geek Squad has never let me down, I've kicked myself for not getting the coverage, but that's another story... It's absolutely a personal choice and for certain items it's probably not necessary but I would think about getting it for sure!