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Customer reviews

Rating 4.8 out of 5 stars with 6678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 6,678 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-Year Accidental Geek Squad Replacement plan is a must-have for any tech user. It takes the worry out of owning electronics by offering speedy and hassle-free replacements. The peace of mind it provides is invaluable, making it an outstanding addition to any purchase. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work long hours and unfortunately have to type a lot. This keyboard helps me do it without my hands/wrists/joints hurting too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have had to take my computer to Best Buy Geek Squad for an issue I was experiencing, the geek squad employees were friendly and knowledgeable about the issues I was having. Geek squad was able to fix the issue in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad have change my watch in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guarantee is very easy to use, as well as it helps a lot when you buy it for things of daily use, since being something you use regularly, they can break down and with this guarantee you have the same product insured for a smaller amount, which I think it's great because it's very easy to change it in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is. G. O. Od

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great boo questions asked returns. Even without the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan, I love that it's totally upfront and there's no technicalities that they might use against you. You show them the product, explain what happened, and they take care of it from there. I always get it when I purchase important or difficult to replace products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and easy to use warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy and simple service, have used the warranty system for geek squad in the past and they have never rejected any item I’ve brought unlike other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement For the Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know some people feel differently about insurance type programs for items and there are definitely ones out there that I avoid like the plague, but Geek Squad has never let me down, I've kicked myself for not getting the coverage, but that's another story... It's absolutely a personal choice and for certain items it's probably not necessary but I would think about getting it for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high value electronic purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for any high value purchase. Super easy to use through the website or app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most companies dont let you return or reverse an insurance for a product, but I was surprised with BestBuy Geeksquad! Yall are legends frfr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t risk it. This has come very convenient. It has saved me some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad on all my devices always comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always amazing. You could never go wrong and they are always super fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been worth the investment for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good keyboard. Keys are very smooth an works a lot better than my last keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan out there. NOT a scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved having geek squad protection. Its the best thing in the world! Worth ever penny

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    helped me in customer service w/ ease & expertise

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] they gave me store credit that never expires so I could buy the replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on items that get handled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically pass on the protection plans but when you’re buying things that take constant wear and tear it’s a must have. I also get it for my game controllers cause when something breaks I can just take it in and they just replace it no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the geek squad warranty for my keyboard as it wasn’t too expensive, unfortunately my keyboard started to act up but the warranty let me exchange it for a new one a year later. Definitely recommend GSP on your heavy use devices

    I would recommend this to a friend