Customer Ratings & Reviews

Shoutout to the Geek Squad! They fix whatever needs to be fixed! Well almost anything.

Love the geek squad warranty. If you use a mouse or headset daily they wear out usually in less then 24 months. If you have kids using any of your gear they will often break it in under 24 months. Have had to warranty replace hardware multiple times Just get the warranty on the new set.

I love the best buy warranty, gives me a piece of mind that for almost any reason my product stops working I have a solution.

The Perfect Balance of Precision, Comfort, and Features – A True Gaming Weapon ⭐⭐⭐⭐⭐

The Perfect Balance of Precision, Comfort, and Features – A True Gaming Weapon ⭐⭐⭐⭐⭐

Any questions I have had have been answered. Great customer services.

They have installed screen protectors for my phone and alliwed me to exchange damaged items within warranty quickly. I appreciate that they are quick and helpful.

GeekSquad is honestly the only reason why I make all of my purchases at best buy. Easy, Fast, and always on time. Never have trouble

I am not a pc gamer, but the few games i have played on pc are enjoyed mich more witht his keyboard. I like the yexture alonh with the click of the keys. The one thing i am having an issue with is thr LEDs. They work perfectly fine, and all the options through thr downloaded program work well except for the screen mirroring mode. This could be an issue with the program or with my laptop specifically, but other than that this is an amazing product

I have this connected to all my devices this is a need

They don't mess around. You buy that 2 year protection plan, you bring it to the store and they instantly give you credit. AND you dont have to rebuy the plan, its still in effect. AND you can tie it to your phone number or an email and then you dont need a receipt. I do it on everything I buy there now. I also buy more there so I have a local store and dont have to deal with RMAs

This Protection Plan just makes sense for us to have. I love the new keyboard and mouse and I need to keep it working. Since the keyboard and mouse are wireless, they do not live on the top of a desk. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new keyboard and mouse combo.

They’re very experienced they know exactly what they’re doing and they’re good at helping people to get to navigate through what they need to to get it fixed

This keyboard is nice and flows good they keys respond good as well

Geek squad protection is so good, keep your products protected and you can always go in store to get support and have them run you through options

Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

helped me change my damaged product very quickly and it was a great experience

Best Buy employees are always so knowledgeable and helpful. This is why I keep coming back! They were able to help me every time I had an issue and always able get me exactly what I needed.

Make sure to or for the extended warranty. Better to have it and not need it than need it and not have it!!!

I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long