Customer Ratings & Reviews

I absolutely love my keyboard. It is so pretty and love the lights

I recommend getting the protection plans with geek squad! Just uncase something goes wrong within the 2 year span. Highly recommended for gamers!

Great service call as needed or you come to the store for repairs or just helping figure the item issuez

[Employee of bestbuy] Great value, and peace of mind. 2 years of protection, no questions asked.

Great especially for headphones. I purchased a Hyper X cloud II a few years ago and after 6 months they broke and got them replaced absolutely free no hassle. The next pair lasted a good while, but unfortunately broke while I was on vacation and when I got back home the warranty had expired just days before so I was a bit out of luck. I bought a new headset and obviously got the protection

I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

I love the warranty for best buy cause you would get your money back even though the item is not the same price you will get it for the price you bought it, it is really great to have warranty and be fully covered in case anything goes wrong.

I always get the Geek Squad Warrenty. They are fast and hassle-free with all their promises! Plus IF an accident happens, which they do, you are covered!

This is the best gaming 60% gaming keyboard and when I brought it from Best Buy the service was soo good and I got it on sale. This keyboard is good it hasn’t broken or start glitching.

Service was excellent! I was looking for an IBM classic keyboard but I found this option instead and I am very satisfied!

Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

Great way to save a buck. Everyone knows gaming devices get more wear and tear in the heat of the battle than Grandma surfing Cooking recipes. Geek Squad at my Bestbuy store never complained replacement or update to the newer model. No cheap counterfeit items. Goodbye Amazon and Ebay. Great products are important BUT a great company like Bestbuy behind it is more important!

Geek squad protection is great for ease of mind. Better to have it and not need it than to not have it and need it!

[Employee of bestbuy] This is great if you are worried that your item will break within the first couple years of use. I for example go through computer accessories within the first 2 year usually and with GSP you can return the item and get a new one.

It's better to have and not need to need and not have as I like to say. If you buy an item and it craps out in a short period of time after the 30day in store receipt period at least with the protection plan you can still get it repaired or replaced and that saves you extra money from buying another item because of a failure. I have only had to use a warranty once so far and thankful I had it.

Love there customer service. Always happy to take care of you..

My son recently purchased a keyboard, and I bought the warranty for it. A few months in the keyboard simply stopped working. We took it to Best Buy and they gave us store credit to get a new one. It was so easy and quick! Thank you for your help!

Service could be faster was waiting in line for about 6-8 minutes till I could have anyone help me and I was in the front of the line.

Works perfectly. Used for work so it can take some abuse. No need for geek squad yet but the insurance is a comfortable feeling.

I love shopping at best buy! THe customer service, geek squad, and employees are always very helpful when it comes to returns, questions, or shopping in general. I have never had any problems returning an item in-store or online, they have always been exchanged for another item or replaced!