Customer Ratings & Reviews

Best coverage then any company dont need to say anything else

Finally i rest for my carpial tunnel. And the long hours bending myself to reach the keyboard.

The service is great! No worries about future problems

Have used the Geeks a few times before this. They always helped and answered all my questions.

Keeps my mind at ease knowing ive got all my bases covered incase something happens to my product. Seriously recommend a protection plan. Never know what could happen

Really good product no complaints. Have had for 2+ years no issues have arose so far.

2nd one I’ve bought and it’s still working like a pro

Rarely have I had issues with products purchased from Best Buy. On those occasions when I had to use my projection plans to resolve a matter, Best Buy’s service personnel responded quickly to address my need. They have been courteous, prompt and always well prepared. This service is well worth the cost for the return on the investment.

Never have I had an issue with Geek Squad. Fantastic work as usual

I am glad I bought the replacement contract because the keyboard did not work right for the month I had it. Logitech support leaves much to be desired. Because of past experience with them, I bought the replacement contract and it was very easy to exchange the defective unit. Replacing anything with Logitech takes a long time and costs you to ship it so the replacement agreement is a good deal.

They Provide the best service and always are helpful in problems relating to damaged products, repairs, and warranty issues. Not once have I had an issue where they couldn't come to a solution to my problems, Having Warranty with Geek Squad is A MUST.

Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

Great product I would most definitely purchase again

glad I had the squad at my back! Old trakball had lost parts when I moved, and they were exceptionally helpful to me. Th store I purchaced the trakball at did not have the one I was asking about, and they said I could get the other style,(just pay difference in cost) I did, and will keep my geek squad protection for as long as i can! it's worth every penny!

This is great if you are worried that your item will break within the first couple years of use. I for example go through computer accessories within the first 2 year usually and with GSP you can return the item and get a new one.

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

I picked this combo up because I was starting to go back to the office, and I didn't want to take my MX keyboard there in case it got lost or stolen. It definitely does the trick, syncs fast to your computer, and both mouse and keyboard are very responsive. The keyboard may sound clickier than I'd like, and the mouse smaller than I'm used to, but definitely a good purchase for what I need.

Warranty can save you money. There is a chance the keyboard you want is not there but it is great to have a replacement through a warranty

I have yet to use it which is good, but having the replacement makes life easier in the event a problem does happen.

i love these headsets and you can switch from your pc to your cell phone with a button. Have been using them 80hr battery time man is like a whole week.